Payments

The name that will appear on your statement will be Kennedy Point Vineyard.


Alcohol Policy

Persons buying wine must comply with their country of state laws regarding the purchase of alcohol.
By placing this order you confirm that you meet the minimum agr require by your country or state.
If in doubt the courier may ask for proof of age ID on delivery of wine.


Accommodation Cancellation /Refund Policy

Accommodation bookings can be rescheduled subject to availability and are 100% refundable if cancelled 30 days prior to the booking.

All package deals are non refundable but may be rescheduled subject to availability.
Non-smoking and Pets
The Guest House is smoke free indoors and there are no facilities for pets on the vineyard..


Arrival & Departure

Check-in time is 1:00 pm and check -out is by 10.00 am,unless prior arrangement has been made.Talk to us if you want to leave your luggage at the winery whilst you enjoy Waiheke.

We suggest you consider travel insurance in the event of unexpected change to travel plans.


Delivery

We will dispatch orders no later than four business days after the day your order is received by us and you have received confirmation of your order from us via email or equivalent. We are not responsible for any failure to deliver or relay in delivery caused by any event outside of our reasonable control.

In the event that we fail to deliver any products, you may elect to cancel your order in respect only of the products not delivered unless we have contacted you and you have agreed to delivery at a later date.
Products Refund Policy

If merchandise is received damaged or the goods are not as ordered, contact us for replacement items, or if that is not possible, a refund.


Order Acceptance

We accept the placing of orders in the store, via e-mail or phone. All transactions are in New Zealand Dollars.


Payment Terms

We accept EFTPOS, Cash & Internet Banking. Payments must be received by us before we will supply the product(s). All deposits or bank transfers should be accompanied by the "Invoice No." as the Reference and additionally (if possible), purchaser's Last Name.


Return Policy

We will replace your order with undamaged stock once we have received the original item back. We will not be able to offer this if the damage has been caused by you.


Payment/Credit Card Security

Your credit card information is protected by a secure SSL encrypted transaction. We do not retain or store your credit card details once the transaction has been processed by our payment provider.


Delivery Times

We ship internationally, including the USA execept Utah, Arkansas, Delaware, Kentucky and Missisippi. Our delivery time within NZ is normally 3 to 5 days.

Kennedy_Pt_logo_1_RGB.jpg Logo
Kennedy Point Vineyard Ltd.

Links

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